Master Emmanuel Essay

IMPACT OF VERBAL CONVERSATION ON CRISIS MANAGEMENT WITHIN AN ORGANIZATION.

(A CASE STUDY OF CIVIL ASSISTANCE COMMISSION LOKOJA, KOGI STATE).

BY

AMUJO, BAMIDELE

2010/HND/BUS/234

BEING A PROJECT WORK SUBMITTED TO THE DEPARTMENT OF BUSINESS SUPERVISION AND SUPERVISION, SCHOOL OF MANAGEMENT RESEARCH, KOGI STATE POLYTECHNIC LOKOJA.

IN INCOMPLETE FULFILLMENT FROM THE REQUIREMENTS FOR THE AWARD OF HIGHER NATIONAL DEGREE OR DIPLOMA (HND) IN CORPORATE ADMINISTRATION AND MANAGEMENT

SEPT, 2012

ENDORSEMENT PAGE

This project has been read and accepted as meeting the partially requirement for the award of Higher Nationwide Diploma (HND) in Business Supervision and Management, Kogi condition polytechnic, Lokoja.

_____________________________

Naths Y. Abimaje Date (Project Supervisor)

_____________________________

A. A Oguche Particular date

(Head of Department)

____________________________

External Evaluator Date DEDICATION

This task is dedicated to Almighty Goodness the most substantial the beneficent the thoughtful and the merciful who awarded me the wisdom, know-how, understating and the grace to successfully see the end of my academic pursuit in the polytechnic.

In addition, it dedicated to my personal beloved parent or guardian the funnel through which my personal existence found being as well as the entire close relatives.

ACCEPTANCE

I are indebted to the Almighty God the elegance of life for His infinite whim and his finishing support to get seeing myself through hurdle of life especially in university.

Thousands of tongues in me personally seemingly unequal to his unraveled attention, shield and mercy on me. For this end all honour and adoration will be to Him forever and ever.

Just before I get this to immense achievement many people have contributed without which nothing at all invaluable could have been achieved by any means. In this project is um my parents, Parent and Mrs. J. A. Amujo, We shall permanently remain admiration of their very helpful contribution towards my priceless moral succor provided. May well God continued to bless them. We am thankful to Mister. Naths Sumado a. Abimaje, my own able supervisor whom I can appropriately call a father cum instructor. I honorably and gratefully acknowledge his fatherly and prompt interest given to this kind of research work.

I might also like to thank all my lecturers in the department of Business Administration and managing. Firstly, My HOD Mister. A. A. Oguche, T. O Lawal, Attah Emmanuel, F. A. Igbatigbi, Taiye Olowo, might God bless you and prize you generously. ABSTRACT

In the pursuit of understanding of impact of verbal Interaction on a problems management within an organization, a case study of the civil assistance commission Lokoja, Kogi point out. This research work was performed to understand and clarify the extend of impact of verbal Connection in term of executing organizational actions, talent get ad creativity, that is the capability of the corporation to complete favourably could very well depend how impact of verbal interaction are forecasted and managed. Communication functions importance tasks in co-existence of the human race especially at work. However , since man is definitely developing Interaction is growing along with him and taken a new dimension, turning out to be necessary inside the dispensation of duties. For example, the personal supervisor has to be capable of co-ordinate the workers under him so that there would be increase in efficiency, through impact was designed to research the impact of verbal Interaction on problems management in different organization, suggesting were made about this can greatest be achieved.

TABLE OF CONTENTS

Name Page ---------i

Approval Webpage --------ii

Determination ---------iii

Acknowledgement-------iv

Table of Contents -------v

Abstract ---------vii

CHAPTER 1

INTRODUCTION

1 . 1 . Background From the Study -----1

1 . 2 . Statement From the Problem ---...

Bibliography: - - - - - - - 51



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